Have you ever wished you had a superpower? Sometimes I wish I had one! I'd wish for different ones according to the day. Today, I wish I had some sort of magical ability to reach through my cell phone and bitch slap the moron on the other end of the phone that works at Comcast! (Please excuse my langauge, my patience has been tried to say the least!)
Now keep in mind that I have always paid my bill in full and early every month for internet & cable. When I moved into my new apartment (a glorified 5 minutes down the road from my old one mind you) I was told I would be charge a $49.99 reconnect/transfer fee plus my normal rate for cable & internet. Fast foward this week to me recieving my statement that says I owe them almost 5x my normal monthly fee! EXCUSE ME?? I called them and explained to them in a polite manner that they overcharged me and that I need a manger to amend my bill to the correct amount. Almost an hour later, the "manager" is nowhere to be contacted and the heifer on the other end was anything but helpful and said it could take over a week for them to pull my paperwork! Hilarious since I had my copy of it in front of me and all of their documents are supposedly "computerizied"! Ugg!! Lets just say I got that
If that's the way Comcast treats their customers, I'm of a firm mindset that they can kiss my rear and I'll take business elsewhere! Nothing
Sorry about my rant. I'm sure ALL of you have experienced something similar at some point though and understand my frustration. It's days like this one where I really wish my "superpower" included the ability to reach through a cell phone and smack some sense into someone!